Fulfillment from the team that makes your product.

MakeMine runs a fulfillment center in Charlotte, North Carolina for the brands we manufacture for. DTC orders, wholesale shipments, and cross-dock distribution, picked and shipped same-day before 12 pm EST.

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14-hour average dispatch·No setup, tech, or account management fees·Labels passed through at cost·WMS + Shopify, real-time sync
Definition

What is MakeMine fulfillment?

MakeMine is a managed production partner that also operates its own fulfillment center in Charlotte, NC. We store your inventory, pick and pack DTC and wholesale orders, process returns, and ship to customers, retailers, or franchise locations. Plus, receiving is included for free on any inventory we produce for you. Because we manage both production and fulfillment, your goods arrive at our warehouse pre-barcoded and packaged for automatic receiving. Inventory is immediately published straight into sellable stock on your sales channels.

Most 3PLs meet your product for the first time on a receiving dock. We've usually been working on it for months.

How We Got Here

We didn't set out to be a 3PL.

Fulfillment started as an add-on for our production clients. Brand after brand came to us with the same story: a fulfillment partner who stopped answering the phone, lead times that stretched for weeks, invoices padded with fees nobody could explain. One client found their unreleased inventory being worn around town by their 3PL's staff.

So we built the fulfillment operation we'd want as operators: fast, accurate, transparently priced, and staffed by people who pick up the phone. We've never had to actively sell it — brands that work with us on production ask to move their fulfillment here, and brands that find us for fulfillment often end up moving production too.

"One of the standout aspects has been MakeMine's promptness in fulfilling orders to our end customers. We've seen this reflected directly in positive feedback on our e-commerce platform, particularly around fulfillment times."

— Controller, national lacrosse equipment & team apparel brand

"We went through four different fulfillment companies and put everything against each other in a spreadsheet. MakeMine was heads and shoulders above — and the level of communication is why we moved."

— Director of Marketing, national golf franchise (500+ locations)

Who It's For

Built for how consumer brands actually ship.

01 · DTC FULFILLMENT

Direct-to-consumer orders

Shopify orders sync in real time through ShipHero, our WMS. Orders placed before 12 pm EST ship the same day; our average dispatch time is 14 hours. Poly-bagged, branded packaging supported, tracking pushed back to your store automatically.

02 · WHOLESALE & B2B

Wholesale and retail orders

We break bulk production runs into store-ready wholesale shipments — youth sports programs, retail doors, team dealers. Case packing, GS1 barcoding, and packing lists handled to retailer spec, with LTL and parcel routing chosen to keep your freight spend down.

03 · FRANCHISE

Franchise merchandise distribution

Shipping branded apparel and merch to 50, 200, or 500 franchise locations is a different job than DTC — and it's one we do daily. Hub-and-spoke distribution from Charlotte, custom box kitting for launch drops and promo kits, and volume-tiered rates that fall automatically as your network grows.

The Structural Advantage

Why production + fulfillment under one partner wins.

Receiving is free on anything we make for you.

Pure 3PLs charge to receive every unit because someone else's factory packed it. Our factory network packs, barcodes, and cartonizes to our own warehouse spec — so your inventory is received faster, counted accurately, and costs you nothing coming in the door.

No finger-pointing.

When production, freight, customs, and fulfillment are four different vendors, every delay is someone else's fault. Here it's one team, one Slack channel, one throat to choke.

Barcoding done at the source.

We'll set up your GS1 barcodes, get labels applied on the production line, and keep Shopify, ShipHero, and your physical inventory in a one-to-one match — so store-level scanning and inventory counts actually work.

Faster to first sale.

Goods move from quality inspection to pickable stock without a cross-country freight leg to a third-party warehouse.

The Details

The operational details, because you'll ask anyway.

Location

Charlotte, NC: 2-4 day ground to reach to most of the US, 2-day FedEx nationwide for $9-$13.

WMS

ShipHero, the warehouse system built for 3PL accuracy, with real-time Shopify integration.

Returns

Loop and Redo-integrated RMA, inspection, and restock reporting.

Cutoff

Orders in by 12 pm EST ship same day. Average dispatch across all orders: 14 hours.

Kitting

Multi-item custom boxes assembled with inserts — used for franchise launch kits, subscription-style drops, and gift boxes.

Custom packaging

Bring your own vendor or use our packaging partners for fully custom and stock boxes.

Frequently asked questions

Still got questions?

Do you only fulfill for brands you manufacture for?

Most fulfillment clients are production clients, but we sometimes take on a select number of fulfillment-only brands. Third-party inventory is received at $0.50/unit and needs working barcodes (we can apply them if not).

Can you handle both DTC and wholesale from the same inventory levels?

Yes. One source of truth for inventory in our WMS serves your Shopify DTC orders and your wholesale shipments, so you're not splitting stock across systems

How do you ship merchandise to franchise locations?

We hold your inventory in Charlotte and ship store-ready wholesale orders to each location — full size runs, kitted launch boxes, or replenishment. Pricing is volume-tiered, so per-unit rates drop automatically as your location count and order volume grow.

What does receiving cost?

Nothing, if we produced the inventory — it arrives barcoded and cartonized to our own spec. Third-party inventory is $0.50/unit.

Do you mark up shipping?

No. Carrier rates and packaging materials are passed through at cost. You'll see real rates like $5.78–$6.43 USPS Ground Advantage and $9.99 FedEx 2-Day on typical apparel parcels.

What platforms do you integrate with?

Shopify, Amazon, BigCommerce, TikTok Shop, Netsuite, Magento, Walmart, and others. Plus Loop and Redo for returns. If you're on another platform, ask — our WMS provider's integration coverage is broad.

Where are you located and how fast is shipping?

Charlotte, North Carolina. That puts roughly two-thirds of the US population within 2–4 day ground transit, with 2-day FedEx One-Rate available for $9.00-$12.00 nationwide.

Talk to the team who'll actually run your account.

No SDR gauntlet. You'll talk to the team that receives your inventory, picks your orders, and answers when something goes sideways. Send us your monthly order volume, SKU count, and channels. We'll send back real numbers.

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